WITHDRAWAL FROM THE AGREEMENT

9. WITHDRAWAL FROM THE CONTRACT

9.1. A consumer who has concluded a distance contract may withdraw from the contract within 14 calendar days without giving reasons and at no additional cost, except for the costs referred to in point 1 above. To meet the deadline, it is sufficient to make a statement before the deadline. The declaration of withdrawal from the contract can be made, for example:
9.1.1. written to the following address: ELDO P.P.H.U "Address: ul. Pomorska 40, 91-408 Łódź

9.1.2. in electronic form by e-mail to the following address: info@rosarosie.com or in person at the sales outlet.

9.1.3. The entire purchase price incl. Shipping costs will be refunded immediately, but no later than within 14 days after receipt of the retainer to ELDO P.P.H.U "Address: ul. Pomorska 40, 91-408 Łódź, to the named account or the original method of payment.

9.2. An exemplary model of withdrawal from the contract is included in the Annex to the Consumer Rights Act and is also available as an annex to these regulations. The consumer can use the form template, but is not required

9.3. The deadline for withdrawal from the contract begins:

9.3.1. Contract to which the seller delivers the product to be obliged to transfer his property (eg contract of sale.) - not to sell the product in the possession of the consumer or a person who designates the other party as the carrier, and Case of a contract that includes many products that they are delivered separately, in lots or in parts - from the possession of the last product, lot or part.
9.3.2. for other contracts - from the date of the contract.

9.4. In the case of withdrawal from a distance contract, the contract is invalid.

9.5. Seller promptly, at the latest 14 calendar days from the date of receipt of the consumer's declaration to withdraw from the contract and return the goods, back to the consumer all payments made by him, including the cost of delivery of the product. The seller will reimburse the payment in the same way as the consumer, unless the consumer has expressly agreed to a different type of return, which does not cost him anything. If the seller has not offered the consumer to pick up the product himself, he may withhold the reimbursement of the payments received from the consumer until he gets the product back. The consumer is required to return without delay, no later than 14 calendar days from the date on which the contract is returned, the product to the dealer or to obtain it from the person authorized by the seller, unless the seller suggested that he the product receives. To meet the deadline, it is sufficient to return the product before it expires. the consumer can return the product to the following address: ELDO P.P.H.U "Address: ul. Pomorska 40, 91-408 Łódź.

9.7. The consumer is liable for the impairment of the product if it is used in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the product.

9.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer has to bear:

9.8.1. If the consumer has chosen a different way of delivering the product than the cheapest shipping method available in the online store, the seller is not obliged to reimburse the consumer for any additional costs.
9.8.2. The seller bears the direct costs of returning the product.

9.9. The right to withdraw from the distance contract is not available to the consumer in relation to contracts:
9.9.1. (1) for the provision of services if the seller has provided the service in full, with the express consent of the consumer who has been informed before the provision that he loses his right to withdraw from the contract after the seller's performance; (2) where the price or remuneration depends on fluctuations in the financial market over which the seller has no control and which may occur before the deadline for withdrawal from the contract; (3) where the subject of the service is a non-prefabricated product manufactured to the specifications of the consumer or serving its individual needs; (4) where the subject of the service is a product that deteriorates rapidly or has a short shelf life;

(5) where the subject-matter of the service is a product delivered in a sealed package that can not be returned after opening the package for reasons of health or hygiene, if the package has been opened after delivery; (6) in which the subject matter of the service are products that are inseparable from other things after delivery due to their character; (7) The subject matter of the service is alcoholic beverages, the price of which was agreed upon conclusion of the purchase contract and whose delivery can be made only after 30 days and whose value depends on fluctuations in the market over which the seller has no influence; (8) where the consumer has expressly requested the seller to come to him for urgent repair or maintenance; if the seller provides services other than those required by the consumer or supplies replacement parts other than those required for repair or maintenance, the consumer has the right of withdrawal with regard to additional services or products; (9) the object of the service is sound or image or computer software which is delivered in a sealed package, when the packaging has been opened after delivery; (10) for the delivery of newspapers, magazines or magazines, with the exception of a subscription contract; (11) closed by public auction; (12) for the provision of accommodation services, except residential, freight, car rental, catering, recreational, entertainment, sporting or cultural events, if the contract indicates the day or duration of the service; (13) for the supply of digital content that is not recorded on a physical data carrier, if the performance has started with the express consent of the consumer before the expiry of the withdrawal period and the seller has informed him about the loss of the right of withdrawal (14) the price or the remuneration depends exclusively on the price movement on the financial market; (15) services with characteristics determined by the customer in an order placed by or related to him, services which by their nature can not be returned or whose objects are quickly spoiled, (16) gaming and betting services Reciprocity.

 

Pattern resignation (cancellation)

Declaration of withdrawal from the contract (this form can be filled out in case you want to withdraw from the contract) to ELDO P.P.H.U ul. Pomorska 91-408 Lodz.

Name, surname or name of the buyer, house number / postal code and e-mail order number, date of purchase.

Please refund ............ ...... EUR to the account number Account holder ............... IBAN ......... ......................................... BIC SWIFT...... ............................................

 

...........Date

Yours sincerely

...................................

 

 

Pattern for damage report repair

 

Damage to purchased goods .............................................. .... ........... No. Order number .................. .............. .... finished on ............................................ ....... ... in ....................................... ......... .................. Price of goods affected by the withdrawal ................. ........................................ Please refund ........ .... ...... EUR to the account number Account holder ............... IBAN ................... ............................... BIC SWIFT................ .................................................. ................. date

Yours sincerely

 

.....................................

Consumer and signature *

 

Consumers * if the instruction to repair samples of complaints, the consumer sends the goods to ELDO PPHU ul. Pomorska 40, 91-408 Lodz

Name, surname or name of the buyer, house number / postcode and telephone miejscowośćnumer @Mail complaint about the repair of the goods hereby announce that I bought on ...... product is not with the agreement. Non-compliance is ..................... A discrepancy was found on ...................... ....... In view of the above, I ask for replacement or repair. Attached copy of invoice purchased goods enclosed.

Yours sincerely,

 

Sample of complaint regarding the full refund of the prize

ELDO PPHU ul. Pomorska 40, 91-408 Lodz

 

Pattern complaints and resignation

Complaint concerns goods or service that I bought on ........ and affect the following product .... with the order number .......... Non-compliance is ........ ............. A discrepancy was found on ..................... ........... The nature of the discrepancy indicated indicates that it is impossible to repair and replace the goods and, moreover, that the conformity of the goods with the contract is important. In view of the above provision, I withdraw from the purchase contract. I turn the goods purchased and ask for a refund for the price of goods ............. account within 14 days of delivery of this letter the attached copy of the receipt is available.

Yours sincerely,

 

Always indicate with money refund No. Order number .................. .................. completed on ..... .............................................. ... in ................................................ .. ................ Price of goods affected by the withdrawal ............................ ............................. Please reimburse ............ ...... EUR to the account number Account holder ............... IBAN .............................. .................... BIC SWIFT........................... .................................................. ...... date

Yours sincerely

 

.....................................

 

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